As part of our collaboration with Mervin Travel, an international tourism company where one of our alumni is employed, they are currently seeking an Operations Specialist to work at their İstanbul - Kağıthane office.
Responsibilities:
Manage daily operations to ensure seamless travel services
Coordinate bookings and travel logistics with suppliers, partners, and clients
Handle B2B communications via WhatsApp Business, Gmail, and CRM systems
Respond promptly to customer inquiries and provide effective solutions
Collaborate with sales & marketing teams to optimize service offerings
Analyze operational processes to enhance efficiency & customer experience
Stay updated on industry trends and implement best practices.
Qualifications:
Fluency in English & Turkish (C1 or above)
Strong communication & interpersonal skills
Excellent time management & multitasking abilities
